Privacy Policy for QuestBux
Last updated: 9th August 2024
QuestBux ("we," "us," or "our"), operated by J&S Commerce LTD, a private limited company registered in England and Wales (company number 15155366), whose registered office address is 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE, is committed to protecting your privacy. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website (the "Service") and tells you about your privacy rights and how the law protects you.
QuestBux (the "website" or "service") is wholly-owned and operated by J&S Commerce LTD.
We are regulated by the UK Information Commissioner’s Office (ICO) and our registration number is ZB625801. For the purpose of the GDPR, J&S Commerce LTD is the Data Controller.
Collecting and Using Your Personal Data
Types of Data Collected
- Contact Data: Email address
- Customer Support Data: Records of your contact with us for customer support purposes
- Financial Data: Payment information, such as your PayPal account email
- Identity Data: First name, last name, and social media identifiers
- Technical Information: IP address, browser type and version, operating system, time zone, location, and device identifiers
- Usage Information: Information about how you use QuestBux and websites accessed prior to QuestBux
- Aggregated Data: Statistical or demographic data derived from your Personal Data in an anonymous manner
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. Tracking technologies used may include:
- Cookies: Small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
- Web Beacons: Small electronic files that count users who have visited pages or opened emails.
Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the operation of our website.
- Analytics Cookies: Track website traffic and usage.
Use of Your Personal Data
| Purpose | Legal Basis for Processing |
|---|---|
| Providing services, including creating and managing your account and processing payments | Necessary for the performance of our contract with you |
| Sending essential communications about your account | Necessary for the performance of our contract with you |
| Ensuring proper administration of our business | Necessary to comply with our legal obligation and for our legitimate interest |
| Preventing, detecting, and fighting fraud | Necessary for our legitimate interest |
| Performing service enhancement activities | Based on your consent and our legitimate interest |
Retention of Your Personal Data
We will retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We may anonymize your data for further use without notice to you.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at our operating offices and in other locations where the parties involved in the processing are located. This means your data may be transferred to computers located outside your state, province, or country.
Delete Your Personal Data
You have the right to delete your Personal Data by visiting your account settings or contacting us. We may retain certain information as necessary to comply with legal obligations.
Disclosure of Your Personal Data
We may share your personal information in the following situations:
- With Referrers: We may share your email with the user who referred you to our Service.
- With Service Providers: We use third parties to operate and improve our services.
- For Business Transactions: If involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
- When Required by Law: To comply with legal obligations or respond to valid requests by public authorities.
- To Enforce Legal Rights: In good faith to protect and defend our legal rights.
Security of Your Personal Data
We implement security safeguards to protect your data, but no method of transmission or storage is 100% secure. We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
Third-party vendors may have access to your Personal Data. These third-party vendors collect, store, use, process, and transfer information about your activity on our Service according to their privacy policies.
- Google Analytics: Tracks and monitors use of our service.
- Intercom: Provides customer support.
- MaxMind: Provides IP intelligence and fraud prevention services.
- PayPal: Processes payments.
- Runa: Processes giftcard rewards.
Third-Party Affiliate Links
Our Service contains links to third-party websites that we do not control. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
- Consent: You have given consent for processing your data for specific purposes.
- Performance of a Contract: Processing is necessary for the performance of a contract.
- Legal Obligations: Processing is necessary to comply with legal obligations.
- Legitimate Interests: Processing is necessary for our legitimate interests.
Your Rights under the GDPR
- Request access to your Personal Data.
- Request correction of your Personal Data.
- Object to processing of your Personal Data.
- Request erasure of your Personal Data.
- Request the transfer of your Personal Data.
- Withdraw your consent at any time.
CCPA Privacy
Categories of Personal Information Collected
We collect information that identifies, relates to, describes, or is capable of being associated with a particular consumer or device, including:
- Identifiers (e.g., name, email address)
- Internet or other similar network activity
- Geolocation data
Your Rights under the CCPA
- Be notified of the categories of Personal Data collected.
- Request disclosure of the collection, use, sale, disclosure for business purposes, and sharing of Personal Data.
- Say no to the sale of Personal Data (opt-out).
- Delete Personal Data.
- Not be discriminated against for exercising your privacy rights.
Children(')s Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us.
Links to Other Websites
Our Service may contain links to other websites. We are not responsible for the content or privacy practices of these sites. We recommend reviewing their privacy policies.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when posted.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: info@questbux.com
- By mail: 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE